The hotelguest nobody hears about

deaf person

People who are deaf or can't hear well need a different approach when it comes to customer service and extra facilities when visiting hotels. First and foremost one has to consider what to do in case of emergency. The best extra you can give guests with a hearing impairment is to show a few words … Continue reading The hotelguest nobody hears about

Travel Tips by Melanie and by you

Melanie, on our Travel Team, loves traveling, and always finds ways to get around in not-so-accessible places. Here's a few of her tips. Do you have great tips as well? Let us know and we add it to her blog. She really would like to make this blog interactive: travelers around the world - help … Continue reading Travel Tips by Melanie and by you

Accessible travel and the hospitality industry

Accessible Travel We don't like to think in disabilities. We like to think in possibilities. Every traveler is a family member. Or a friend. It's that simple. And when you travel, you need to do the things travelers do. You go by plane, by boat or on the road. You wine and dine in restaurants, … Continue reading Accessible travel and the hospitality industry

Accessible tourism is a huge market – worldwide

chania crete

In 2014 this video was produced for the European Commission and these 8 minutes make the best statement about accessible tourism. Although focused on Europe, worldwide accessible tourism is 25% of the market.   It is not only about people in a wheelchair. It is about people who are older and who need extra facilities … Continue reading Accessible tourism is a huge market – worldwide

Guestblog: wheelchairs and airports Part II

Sandra Emons

For more than 10 years, I have worked for an organisation that campaigns for people with disabilities to achieve equal participation in society. Working in Africa, central Asia and currently in Pakistan, I have seen many examples of exclusion and poverty and I realise that I am lucky. I had an accident years ago and … Continue reading Guestblog: wheelchairs and airports Part II

Guestblog: wheelchairs and airports

This is the first ATO guest blog - By Carol Steinberg from Boston “Female assist!” the male TSA agent bellows over my head. Red-faced but forcing transcendence, as streams of other travelers flow past me through the scanner and onto their gates, I wait in my wheelchair for the pat down. My husband and daughter … Continue reading Guestblog: wheelchairs and airports