The hotelguest nobody hears about

deaf person

People who are deaf or can't hear well need a different approach when it comes to customer service and extra facilities when visiting hotels. First and foremost one has to consider what to do in case of emergency. The best extra you can give guests with a hearing impairment is to show a few words … Continue reading The hotelguest nobody hears about

Accessible travel and the hospitality industry

Accessible Travel We don't like to think in disabilities. We like to think in possibilities. Every traveler is a family member. Or a friend. It's that simple. And when you travel, you need to do the things travelers do. You go by plane, by boat or on the road. You wine and dine in restaurants, … Continue reading Accessible travel and the hospitality industry

Hotelmanagers – who is the sexiest of all?

pool at the Corendon hotel Amsterdam

For a long time accessibility and hospitality were worlds apart. Sometimes, that one room for wheelchair users at the end of the hall way, with a terrible view, had only 1 bed. Over the years, after a booming industry in careproducts and accessible design furniture thriving and many inventions in that industry later, hotels have … Continue reading Hotelmanagers – who is the sexiest of all?