FAQ accessible travel
Can’t find what you’re looking for? Here are some answers
FAQ Accessible Travel for Travelers
In which countries can I find accessible travel tourist info?
At the ATO website you can find links to accessible locations all over the world. You can choose ‘Travel tips and reviews‘ and select your destination.
In every country guide you find accessible hotels, museums, attractions, public transport information and great outdoors locations. To spice up your travel inspiration we also add the best shares on a country’s culture and traditions.
If you are an outdoors person, go to the Outdoors section, where you find accessible parks, beaches and such places.
The ATO Offices know the best places to go see, they checked and visited the must see locations, and make sure your stay will be comfortable.
How can I find airport accessibility information?
We provide hundreds of links to accessibility pages on (international) airports. We checked over 900 airport websites so far, and some 200+ are listed at AccessibleTravel.Online.
You find detailed airport accessibility information in the country guides. Go to Airports in the main menu to know more about airports in the country you want to visit. If you need more information, you can contact our offices.
What does ATO Approved mean?
All listings at AccessibleTravel.Online have been carefully selected. We visit thousands and thousands of websites, looking for the accessibility info page. If information provided is detailed and covers several topics (wheelchair access, assistance dogs welcome, facilities for visually or hearing impaired visitors) it can be added to the ATO database.
I want to travel with my assistance dog. Do you have information for me?
It can be quite challenging, traveling with an assistance dog. Please find basic information here in 15 languages to take with you when you need to explain your dog must be at your side at all times.
Also, share this info with the hotel you stay. It is written by our ATO Ambassadors Helma and Danielle, who both have an assistance dog.
General information about Assistance Dogs you find here.
We have several dogs in the ATO team, do not hesitate to ask your questions, they have traveled all over the world.
How can I receive updates on ATO accommodation promos or discounts?
If you subscribe to the ATO newsletter, you receive all promo codes and specials every month in your mailbox.
Can I book a tour via AccessibleTravel.Online?
To book a tour, for yourself or a group, please contact our ATO Offices. They offer custom made tours and can help you organize your travels.
They have the best deals with local transportation, accommodation and day tours. Also, they know where the best restaurants are, or that perfect beach.
Is it possible to order the products featured at AccessibleTravel.Online in my country?
In every product section at the website you will find specific information on how to order.
To know more, it is best to contact the ATO Associate, they can tell you right away how shipping and pricing will be if you order for instance within the EU or internationally.
International shipping is optional for almost all products we recommend at Accessible Travel Online.
FAQ Accessible Travel for Business
What are the minimum requirements to be listed?
(Museum, zoo, theme park, historic site, public transport)
Museums, Theme parks, historic sites
We need the following basic information on any location (museum, themepark, restaurant, outdoors recreation, etc) before listing your website at AccessibleTravel.Online:
- a separate page on accessibility information in English at your website (preferably visible on the Homepage menu)
- We will publish a direct link to the Accessibility page of your website
- on the Accessibility page there should be information on:
- assistance dogs welcome sign
- locations of wheelchair access / ramps
- all accessible toilets locations
- accessible parking spaces
- facilities for the blind and visually impaired
- facilities for deaf people
- availability (rental) wheelchairs / mobility scooters
- guided tours
- Acceptance of EDC (European Disability Card – more info here)
- contact info trained employees (if available)
Can I advertise my accessible tours at AccessibleTravel.Online?
AccessibleTravel.Online is a global travel resource and we love to share tours all around the world.
We welcome specialized accessible tour agencies and travel agents offering day tours, group tours and fully organized tours.
I have a licensed accessible travel agency. How can I join the ATO network?
We are always looking for partners to grow the ATO network. It is beneficial to all involved. Whether you want to use the advertising options, featured content in newsletters and social media posts, or you are looking for other businesses and organisations who are on your frequency, you have come to the right place.
Contact Support in your language
Currently we can answer your questions in Arabic, Dutch, English, French, German, Greek, Romanian and Spanish.
If you have any questions about accessible travel, please do not hesitate to ask. Our Travel Team is there for you. If we are around, try our Live Chat.
They have traveled the world, in wheelchairs. With assistance dogs. We even work with travel gurus with Paralympics ambitions,who participate in European skiing competitions for the blind. Some of them handbike, others run half marathons with their buddies.
They know their way around Pakistan. Spain. Romania. Zimbabwe. Austria. United States. Uganda. the Netherlands and Australia. To mention a few countries.