Hilton Highlights – FROM THE ARCHIVES
HILTON HOTELS
Hilton is a brand we all know
For us, to share our experience with Hilton hotels it is for a specific reason: their eagerness to upscale and improve even more their standards of service and guest experience and in the field of accessibility in particular.
From the archives
When we started as Hotelaccessibility.com, we focused on hotels only. A unique HotelCheck (TM) was developed by our Hotel Test Team, and we managed to do a huge survey over the period of 1,5 years in some 40 hotels in the Netherlands.
Although only 3 properties passed the test at the time, we did meet some truly great people working in several Hilton Hotels.
Former managers in The Hague and Rotterdam (now working in Germany and Italy) were dedicated to have a maximum score on the test and did anything you can imagine to improve services, make sure all facilities and amenities were accessible.
The DoubleTree by Hilton Hotel next to Central Station in Amstedam has 28 accessible rooms!
We have worked with DoubleTree by Hilton Amsterdam CS and Hilton Rotterdam and Hilton The Hague in the Netherlands.
We visited Vienna to stay at the three Hilton properties. The Hotelcheck outcome was not good enough to list the hotels. We share only checked and verified information and when accessibility is real.
More Hilton
When Hilton celebrated 100 years, a project plan had been set up between 4 partners (Europe and South America) to start an ongoing collaboration.
Many many hours have been invested by quite a few people. Unfortunately the Hilton chain did not share our vision.
Please scroll down and share your Hilton experience in the comments.
Hotel Guest Services
Complete guide for visually impaired guests
An international primeur that did not make the headlines
We are truly delighted to share even more exciting news: Hilton The Hague (the Netherlands) is the first in the world to offer guests who are blind or cannot see very well, a special VIP service (Visually Impaired Package)
More Hilton news
Your Hilton experience
Leave a comment and share your Hilton experience below in the comment section.
