Customer Services Revolution in Scotland

4,784 views around the world Web app, what does that mean? – SCOTLAND WelcoMe is now a ‘web app’. This means that you no longer have to download and app. In short, this is how it works All you do to access the service is type in My.Wel-co.me in yourContinue Reading

We publish your accessible adventures

8,857 views around the world Download today – INTERNATIONAL Download today and make your life easier Smartphones and easy does it – these apps were made for using, and that’s just what you’ll do 1. WelcoMe by Neatebox Ltd INTERNATIONAL Do you feel anxious and stressed when visiting a newContinue Reading

Celtic Manor staff and Ruthy

4,963 views around the worldThe Grand Hotel in Brighton | Midland Hotel in Bradford | Ibis Budget Hotel and the Novotel in Southampton | Caledonian Hotel in Newcastle Deaf awareness – Sign Language What do you sign? Hotel staff training in sign language – UNITED KINGDOM Ruthy Fletcher is aContinue Reading

illustration Access Chain image Sensory Trust

4,501 views around the world CANADA Access is a chain Access is a chain a great analogy By Marnie Peters, President of Accessibility Simplified, from Canada Universal design and accessibility When speaking with clients or giving presentations about universal design and accessibility, we often speak about the Access Chain —Continue Reading

people visiting disneyland

1,697 views around the world UNITED STATES Browse the list below for detailed accessibility information in theme parks and zoos across the United States Enjoy a wonderful day out in playgrounds, at the zoo, in Morgan’s Wonderland, Dollywood or Gatorland. From Missouri to Florida, from New York to California. TopContinue Reading

roald dahl museum 2 united kingdom

3,778 views around the world United Kingdom EUROPE Capital – London | Currency – British Pound | Timezone – GMT Fish and chips, Stonehenge, Scotland, Dover, bloggers, outdoor guides, Harry Potter What is your UK? Here you find some accessible travel tips, guides, beaches. England is home to AccessAdvisr, the Europe noContinue Reading

IMG 20220916 WA0007

13,432 views around the world Customer Services Revolution in Scotland – updated September 2022 WelcoMe App customer service The WelcoMe App addresses the issue of inadequate customer service for visitors with specific accessibility requirements caused by a lack of disability awareness and confidence of staff members. Venues are notified ofContinue Reading

toilet sign hilton

6,220 views around the world Accessible hospitality – how to define that? – INTERNATIONAL Accessible travel and the hospitality industry We don’t like to think in disabilities. We like to think in possibilities. Every traveler is a family member. Or a friend. It’s that simple. And when you travel, youContinue Reading

kelpies-scotland-statues-horses

6,635 views around the world United Kingdom – EUROPE Scotland – a magical place on earth. Fairies are real, super sunsets too and they have a really great accessibility vibe. Many good things come from ALBA, as the Scottish call their beloved Scotland If you think of Scotland you imagineContinue Reading

awareness first time management

2,265 views around the world A series of 4: Accessibility is a bare necessity. Part 4: TIME MANAGEMENT Accessibility is a bare necessity – a series in ‘Awareness First’​ 4: TIME MANAGEMENT In a series of 4, we will share some tips and insights. How easy it can be toContinue Reading

awareness first technical

1,603 views around the world A series of 4: Accessibility is a bare necessity. Part 3: TECHNICAL – OUT OF ORDER Accessibility is a bare necessity – a series in ‘Awareness First’​ 3: TECHNICAL In a series of 4, we will share some tips and insights. How easy it canContinue Reading

Basic requirements accommodation listing

13,802 views around the world A series of 4: Accessibility is a bare necessity – Part 1: FINANCE Accessibility is a bare necessity – a series in ‘Awareness First’​ 1: FINANCE In a series of 4, we will share some tips and insights. How easy it can be to implementContinue Reading

deaf person

3,080 views around the world The hotel guest nobody hears about – sign language, alarm system People who are deaf or can’t hear well need a different approach when it comes to customer service and extra facilities when visiting hotels. First and foremost one has to consider what to doContinue Reading