Welcome addresses the issue of inadequate customer service for visitors with specific accessibility requirements caused by a lack of disability awareness and confidence of staff members.
The free app allows you to request visits to participating venues, indicating the areas you need customer service to have awareness of and the specific assistance you require. Venues are notified of the visit request and receive an overview of your condition and top tips to aid their interaction with you.
The aim is to facilitate the communication between customers and customer service staff to create long-lasting and mutually respectful relationships.
Browse current venues (United Kingdom).
Welcome Download – Android (Free)