People who are deaf or can't hear well need a different approach when it comes to customer service and extra facilities when visiting hotels. First and foremost one has to consider what to do in case of emergency. The best extra you can give guests with a hearing impairment is to show a few words … Continue reading The hotelguest nobody hears about
For a long time accessibility and hospitality were worlds apart. Sometimes, that one room for wheelchair users at the end of the hall way, with a terrible view, had only 1 bed. Over the years, after a booming industry in careproducts and accessible design furniture thriving and many inventions in that industry later, hotels have … Continue reading Hotelmanagers – who is the sexiest of all?