If you still think that people with a disability are people in wheelchairs, pushed by family member or a friend, you need to update your knowledge. The biggest problem in the delay to making the world more accessible, as so many around the globe are passionately working on, is the lack of acknowledgement to the different disabilities people have.
Nobody has counted them, that would not be necessary either. The point is to focus on the customer, whether he or she uses a wheelchair, has a visual or hearing impairment, or an invisible disability (like epilepsy; many people with epilepsy use an assistance dog). Tactile products, apps or 3D printings (as museums are using more and more – the Uffizi Gallery tactile route in Florence, Italy) are a great improvement in the lives of blind people or those with low vision.
Today, children grow up with smartphones. Terms like ‘QR’ and ‘AR’ or ‘3D’ are natural to them. A lot of the products and apps available are great tools for people with a (invisible) disability.
Check out the QR codes in a QR app in the gallery below
and see for yourself! How it works:
The text that will be shown, is read to the user
in a voice over app.
If you are blind or you have low vision, you want to use a tactile floor map at the themepark, the zoo, the museum, the resort or the hotel where you are visiting or staying, your sense of direction is improved and you will have more independence, not to mention a way better level of enjoying the day.
Do you own a restaurant?
It is not that it is very difficult to obtain, for instance, a QR code for your menu. It is just that many people don’t know yet it is out there. Once you have one, your location won’t be without one. All we need is the text you want to use for your starters, main courses and desserts. Or the wine list. Or the specials.
Technology is a very good friend to your customers with a visual impairment. More and more apps are available that improve independence and better quality of a days’ out experience. And yes, to highlight the not well known but the obvious, people with low vision, or blind people do use smartphones. You would be surprised in how many different ways smartphone technology has improved their lives and increased their independence.
Hotels – tactile floor maps and restaurant menus
Hotelguests with a visual impairment will experience a higher level of customer services if you offer a tactile floor plan and a QR or braille menu in your restaurant.
Even more so, a tactile floor map of the premises is highly recommended.
People with low or without vision, need to be able to orientate themselves in order to know where to go. Using a tactile map is a great solution for that.
Accessible travel is for all
The tactile maps on this page (Made to sense the scale and attractions or activities in city parks, museums, themeparks, hotels, resorts) are made for AccessibleTravel.Online and available worldwide (produced in many languages).
More info on the tactile products you can find here. Especially for hotels and resorts we have created a short guide how to welcome your guests with a visual impairment. You can download it here for free in English and in French.