2,779 Views Customer Services Revolution in Scotland – updated September 2022 WelcoMe App customer service The WelcoMe App addresses the issue of inadequate customer service for visitors with specific accessibility requirements caused by a lack of disability awareness and confidence of staff members. Venues are notified of the visit requestContinue Reading

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2,133 Views Accessible hospitality – how to define that? – INTERNATIONAL Accessible travel and the hospitality industry We don’t like to think in disabilities. We like to think in possibilities. Every traveler is a family member. Or a friend. It’s that simple. And when you travel, you need to doContinue Reading

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1,287 Views A series of 4: Accessibility is a bare necessity. Part 4: TIME MANAGEMENT Accessibility is a bare necessity – a series in ‘Awareness First’​ 4: TIME MANAGEMENT In a series of 4, we will share some tips and insights. How easy it can be to implement accessibility inContinue Reading

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838 Views A series of 4: Accessibility is a bare necessity. Part 3: TECHNICAL – OUT OF ORDER Accessibility is a bare necessity – a series in ‘Awareness First’​ 3: TECHNICAL In a series of 4, we will share some tips and insights. How easy it can be to implementContinue Reading

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We publish your accessible adventures

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2,109 ViewsThe Grand Hotel in Brighton | Midland Hotel in Bradford | Ibis Budget Hotel and the Novotel in Southampton | Caledonian Hotel in Newcastle What do you sign? Deaf awareness What do you sign? Hotel staff training in sign language – UNITED KINGDOM Ruthy Fletcher is a teacher atContinue Reading