Accessible Travel Stories

The hotelguest nobody hears about

deaf person

People who are deaf or can't hear well need a different approach when it comes to customer service and extra facilities when visiting hotels. First and foremost one has to consider what to do in case of emergency. The best extra you can give guests with a hearing impairment is to show a few words … Continue reading The hotelguest nobody hears about

Assistance Dogs

Helma en Banios assistance dog

A while ago our CEO published this LinkedIn article 'Let's get personal'.  One of many articles that will hopefully help create more awareness. In the 21st century, with all technology, engineering and architectural know how and experience available, it is far more easy to implement an accessibility standard than ever before. Still, it needs quite … Continue reading Assistance Dogs

Accessibility tips for hotels – 10 little things

Every hotel is different. Hotels can be cities, with over 1.000 rooms or as small as 2 rooms as in a lovely family hotel in an Asian mountain village. Hotels have a focus on families, on business people, or both. We feel that accessibility should be a standard, a given in every hotel, lodge or … Continue reading Accessibility tips for hotels – 10 little things

Welcome APP

Accessible Travel Apps

Customer service "Welcome" addresses the issue of inadequate customer service for visitors with specific accessibility requirements caused by a lack of disability awareness and confidence of staff members.   Free 'Welcome' App brings freedom and independence The free 'Welcome' app allows you to request visits to participating venues, indicating the areas you need customer service … Continue reading Welcome APP

Reviews at AccessAdvisr – in 20 countries

Accessadvisr

AccessAdvisr was developed by Rob Trent (United Kingdom) to provide an unbiased, real-world view of how easy-to-access different places and transport stops are for disabled people. https://www.youtube.com/watch?v=J3SYXPDDR7A By anonymising and combining the information people contribute we will share it with ethical service providers so they can improve the quality and accessibility of services they provide … Continue reading Reviews at AccessAdvisr – in 20 countries

Southern California – sunsets, adaptive surfing and beach trax

Kelly Twichel Access Trax

Kelly Twichel is the founder of Access Trax, based in San Diego. She is also an occupational therapist and runs the ATO Office for Southern California. Her experience in accessible tourism, being officially appointed to the world adaptive surf championship, held annually in California, brings a great share of knowledge and tourist information to ATO. … Continue reading Southern California – sunsets, adaptive surfing and beach trax