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Australia airlines accessibility services major airlines

All major airlines in Australia on this page have extensive information for wheelchair users, travelers with assistance dogs or guide dogs owners and hearing impaired or visually impaired travelers.


Jetstar – customer service available in English

Tiger Air – customer service available in English

Qantas – customer service available in English

There is an app for the Quantas website called eSSENTIAL AccessibilityTM 
If you have difficulty typing, moving a mouse or reading, you can now navigate our site more easily with a range of free online tools.
Find out more about eSSENTIAL AccessibilityTM or download the app now.

Virgin Australia – customer service available in English


You can also find information about customer services for travelers with a disability in America and Europe.

This page will be updated regularly when new information becomes available.

Join the conversation and leave your own experience in the comment section. You will help so many others by sharing your personal story.

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